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Legal Information

This page contains all legal information.


The information contained in this website is for general information purposes only.

The information is provided by Hull IT Solutions and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Hull IT Solutions. We have no control over the nature, content and availability of those sites. Content within these sites hosted via Hull IT Solutions in no way expresses our own views. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Any issues should aim to be resolved with the individual website's owner or administrator. Advertisements in the footer are external adverts and are in no way related to the services or offers from Hull IT Solutions.

Every effort is made to keep the website up and running smoothly. However, Hull IT Solutions takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

This website and its content are copyright of Hull IT Solutions - © Hull IT Solutions 2010-2013.

Any redistribution or reproduction of part or all of the contents of this website in any form is prohibited other than:

• You may print or locally download extracts for your personal and non-commercial use only;
• You may copy the content to individual third parties for their personal use, but only if you acknowledge this website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it on any other website or other form of electronic retrieval system.

Privacy Policy

This privacy policy sets out how we use and protect any information that you give us when you use this website.

Hull IT Solutions is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Hull IT Solutions may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from Friday, 1st January 2010.

What we collect:

We may collect the following information:

• Name, address & postcode;
• Contact information, including telephone number or email address;
• Other information relevant to customer surveys and/or offers which may be of interest.

What we do with this information:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping;
• We may use the information to improve our services;
• We may periodically send promotional letters or emails about special offers or other information which we think you may find interesting using the email address you have provided or the home or business address attended to.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard & secure the information we collect online.

How we use cookies:

A cookie is a small file which can be placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Note this may prevent you from taking full advantage of the website.

Links to other websites:

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us here or use the contact form.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above header link. We will promptly correct any information that is found to be incorrect.

Terms & Conditions

By accepting the terms and conditions on the 'Laptop Repairs' or 'Contact Us' page, you agree that any replacement parts purchased with your agreement after consultation will be paid for in full should you decide to later cancel the repair. This includes an additional administration fee of £20.00. This administration fee is only applicable if a cancellation should occur.

When using the recycling service, please note that items in the non-working criteria cannot be collected (these are clearly listed). The recycling collection fee is purely for the callout and is payable regardless of whether an item is eligible for collection or not.

Assessments to discover the cause of a problem are available if you are unsure which costs £30.00. Should you decide to proceed with a repair and labour is involved, this charge will not be applicable - only the cost of the repair itself.

Last Modified: 11-12-2012 11:05

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